negotiating with an Internet service provider

How To Prepare For High Speed Internet Installation

If you're having high speed internet service installed in your new home, or if you are signing up with a new provider, there are several things you can do to prepare for the process. Although the process from start to finish may take a few hours, having high-speed internet access in your home will be worth the effort. 

In some cases, high speed internet service will already be installed in your new home. Other times, however, it won't be, or you may prefer to go with a different provider. After you have decided on what internet provider you want and have picked a package and monthly plan, it's time to schedule installation. 

As one installation option, you can have the provider send you the materials and instructions in the mail. You can then install the service yourself, calling customer service for help as needed. 

If you prefer to have a technician come to your home and do all of the work for you, he or she may have to make a visit prior to installation day to access the situation. Installations will typically follow either existing underground or overhead power lines. 

Here are some ways that you can prepare for your high speed installation to ensure a smooth and speedy process:

1. Remove Outdoor Obstacles 

Before the technician arrives, remove any obstacles that may be in their way outdoors. This means items obstructing the path from the curb into your home, such as sports equipment and large planters.

If you have overhead power lines, move any objects, such as a truck or RV, that could obstruct access to them. In some cases, the technician may need to add more wiring or cable, especially if you ordered fiber optic internet. 

2. Remove Indoor Obstacles 

After installing the outdoor components, the technicians may need to come inside your home to finish the process and make sure everything is hooked up and working properly. Be sure to remove anything, such as bird or reptile cages, toys, or plants, that might be in the way.

If you have dogs or cats, consider keeping them in a different room or place them in a cage or kennel when the technician arrives. This is especially important if your pet isn't friendly with strangers. 

3. Plan to Be Home 

If the service technicians need to have access to your home during the process, plan on having an adult family member or friend there the entire time. Make sure that they are allowed to make changes or sign papers as needed. 

Contact a high speed internet service provider to learn more.